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AI Operating SystemFor stores and businesses of every size

The AI hub that runs your business.

The AI sells end to end on the store's WhatsApp: it welcomes the customer, answers questions, shows the product with the photo and price from your catalog, handles objections, builds the order and sends the payment link. The customer pays, the AI confirms and tells the team to deliver, and the money lands in the store's account. All within the store's rules, bringing in a person when needed.

Start free. Nexor only earns when you sell. Monthly, no lock-in.

  • Same WhatsApp number
  • Start small, turn it on when ready
  • Money and decisions stay with the owner

One central intelligence. Agents across the business. The AI executes, a person keeps deciding.

Panel illustration, with a fictional conversation
  • Never makes up a price or stock and never promises credit approval
  • Records consent and stops the moment the customer asks
  • Never asks for an SSN, bank account, password or ID over chat

The problem

Where sales slip away today

  • Leads go cold

    The message arrives after hours or mid-conversation, and the reply goes out after the customer has already talked to another store.

  • The team repeats questions

    Whoever picks up the conversation doesn't know what was already said, and the customer starts over.

  • The owner misses the exceptions

    A hot lead left waiting, a promise nobody owns, a visit never confirmed: they surface late, if at all.

How it works

From your store profile to money in the account.

The AI sells end to end on its own, always within the store's rules, and brings in a person when needed. No technician and nothing to install: the store starts in review mode, and nothing reaches the customer until you turn it on.

  1. 01 · Store profile

    You tell us what you sell, prices, hours and rules, and add your catalog by form or spreadsheet.

  2. 02 · WhatsApp

    Connect the store's WhatsApp from the dashboard itself, following the steps on screen.

  3. 03 · The AI answers and sells

    Welcomes the customer, answers questions, shows the product with the photo and price from your catalog and handles objections, within the store's rules.

  4. 04 · Payment link

    The AI builds the order and sends a link to pay by Pix or card. When a case needs a person, it brings in the team, who can also charge with the Charge button.

  5. 05 · Payment confirmed

    The AI confirms the payment to the customer and tells the team to deliver. The sale shows up at the Counter and the money lands in the store's account.

  6. 06 · You follow along

    The Assistant prepares the daily summary in the dashboard, flags what needs your decision and answers your questions over WhatsApp.

Get paid on WhatsApp

The customer pays in the chat. The money lands in the store's account.

With Nexor Pay, a sale that starts on WhatsApp ends paid, with no card machine and no checking receipts.

  • Link from the AI

    The AI builds the order with items from your catalog and sends a link to pay by Pix or card.

  • Or with the Charge button

    In the conversation, anyone on the team picks the items and sends the link in one tap.

  • Automatic confirmation

    The customer pays on a secure page. The sale is confirmed on its own and shows up at the Counter.

  • Money in the store's account

    The amount goes to the store's own account and can go to your Pix key every day, without you asking.

Available for stores in Brazil. You turn on Nexor Pay from the dashboard and fill in the details once.

Illustration of a conversation, with a fictional order

Nexor Core

One central intelligence that coordinates data, agents and decisions.

Everything goes through the same core, with your business's rules. That is why each agent knows what the others already discussed, and you follow everything in a single dashboard.

Nexor Coreconnects, learns, activates and governs
  1. Connects

    The store's WhatsApp, the catalog, the systems the store already uses and Nexor Pay, in one place.

  2. Learns

    The store profile, the Training Studio and the way your business talks, with versions and rollback.

  3. Activates

    The agents for each area, each with its own job and clear limits.

  4. Governs

    Roles, an audit trail, human approval and data isolated per business.

Turn on only what your business needs.

Every area of the business on the same core, with the owner in charge.

  • Sales

    The Salesperson (SDR) and the Closer serve customers, build the order and send the payment link.

  • Customer Service

    Answers what is not a sale, from the store's knowledge base.

  • After-sales

    Takes care of the customer after the purchase and records satisfaction.

  • Marketing

    Answers the campaign only for people who opted in and takes buyers to the Closer.

  • Owner's Assistant

    Daily summary, alerts and the owner's calendar, with the source of every figure.

  • Finance

    Receivables and payables, with a heads-up to the owner about what is coming due.

  • Purchasing

    Suppliers, side-by-side quotes and purchase orders.

  • Operations

    The team's tasks and deadlines, with the queue of who owes a customer a reply.

  • HR

    A team with roles, invitations and permissions: each person sees what their role allows.

  • Legal

    Consent on record, opt-out requests honored immediately and a trail of who changed what.

  • ERP

    Sales, finance, purchasing and inventory in the same place the AI works.

Agents

An AI team on your WhatsApp.

Each agent has one job and clear limits. They all use what you entered about the store, and none of them makes up a price, a deadline or a discount. Tap one to see how it works.

  • Salesperson (SDR)Welcomes the customer and learns what they want.
    Day to day
    Replies to whoever arrives on WhatsApp at any hour, asks one question at a time and shows options from your catalog, with the photo and price you entered.
    In practice
    The customer asks if the store has running shoes in their size.The Salesperson checks the catalog, shows the available options with photos and asks what kind of running they do.
    When it hands off
    When the customer wants to buy, it hands off to the Closer with everything already said. If the customer asks for a person, it brings in the team.
    What you see in the dashboard
    The whole conversation, what the customer is looking for and which pipeline stage they are in.
  • CloserHelps the customer decide and closes the sale.
    Day to day
    Answers questions with what is on file, builds the order and sends the payment link, or books the visit on the store's calendar, when connected.
    In practice
    The customer picks a product and asks if they can pay by Pix.The Closer builds the order with the item and the total and sends a link to pay by Pix or card.
    When it hands off
    Discounts, holds and credit are the store's decision: in those cases it hands the conversation to a person on the team.
    What you see in the dashboard
    The order, the link sent and, once the customer pays, the sale at the Counter.
  • Executive AssistantTakes care of the owner's day. Never talks to customers.
    Day to day
    Prepares the daily summary, flags what needs your decision, organizes your calendar and creates tasks for the team.
    In practice
    You ask over WhatsApp who was left without a reply today.The Assistant lists the stalled conversations, with the source of each one, and creates the task for whoever owes a reply.
    When it hands off
    It never enters a customer conversation: anything with a customer becomes a task for someone on the team.
    What you see in the dashboard
    The daily summary, the alerts and the tasks it created.
  • Customer ServiceAnswers what is not a sale.
    Day to day
    Hours, documents, warranty and status, always from the knowledge base the store entered.
    In practice
    The customer asks how the warranty works on the product they bought.Customer Service replies with what the store entered about the warranty, promising nothing beyond it.
    When it hands off
    If the information is not on file or the customer asks for a person, it brings in the team and alerts the owner when needed.
    What you see in the dashboard
    The conversation and what was answered, with the source of each reply.
  • After-salesTakes care of the customer after the purchase.
    Day to day
    Replies to customers who write back after buying, about delivery, servicing and satisfaction, only with what is on record.
    In practice
    After delivery, the customer replies that they loved it and want another one.After-sales records the satisfaction and hands the conversation to the Closer for the new purchase.
    When it hands off
    Anyone who wants to buy again goes to the Closer. Anyone who needs help or has a complaint goes to a person on the team.
    What you see in the dashboard
    Each customer's recorded satisfaction and the conversations that need attention.
  • MarketingAnswers people who replied to your campaign.
    Day to day
    Talks only with people who opted in to the store's messages, explains the offer from the catalog and does not negotiate.
    In practice
    The customer replies to the campaign asking if the offer applies to another color.Marketing checks the catalog and answers what is available in that color.
    When it hands off
    Anyone who wants the offer item goes to the Closer. Anyone who asks to opt out stops receiving messages immediately.
    What you see in the dashboard
    The campaign conversations, alongside all the others, in the same dashboard.
  • ERPThe store's system, in the same place the AI works.
    Day to day
    Sales, receivables and payables, purchasing from suppliers and inventory, with no copying data from one system to another.
    In practice
    You need to restock a product that is running low.Request price and lead time from more than one supplier, compare them side by side, and the chosen quote becomes a purchase order.
    When it hands off
    No agent records an amount or corrects a record on its own: that is always the team, and a correction never erases what was done.
    What you see in the dashboard
    Sales, finance, purchasing and inventory, with a trail of who changed what.

One system

CRM and ERP in the same place the AI works.

The customer, the product and the sale are the same for the AI and for the team — no copying data from one system to another.

CRM

  • Catalog and inventory with price and validity, by entry or spreadsheet
  • Sales pipeline with the amount won and the reason lost
  • Team with roles, invitations and permissions
  • Tasks, conversations and service metrics

ERP

  • Proposal and contract generated from the negotiation
  • Receivables and installments from the sale
  • Documents on the customer and product record

Marketing

Demand that lands in the right place, with consent.

  1. Ad leads

    Contacts from an ad or landing page go straight to the right store, with the source recorded.

  2. Campaigns to your base

    Only to people who opted into marketing, with an approved template and an immediate opt-out on any request.

  3. Media with approval

    The AI suggests audience, creative and budget; publishing and spending always need approval and a cap.

Every size and segment

From the neighborhood shop to the multi-store group.

The core is the same. Each segment gets a package with its own fields, copy, examples and evaluations — never custom code.

  • Dealerships

    Vehicles, financing, trade-ins and visits.

  • Real estate

    Listings, showings and paperwork.

  • Clinics and services

    Scheduling, confirmation and follow-up.

  • Retail

    Catalog, orders and payment on WhatsApp.

Training Studio

Every business trains its own Nexor.

No giant prompt to edit. Training happens field by field, and every change becomes a version with a diff, an evaluation and a rollback.

  • Identity

    Store name, addresses and hours.

  • Voice

    Formality, brevity, preferred and forbidden words.

  • Commercial policy

    What the agent may say about discounts, holds, delivery and payment — and what stays with the team.

  • Knowledge

    Reviewed sources, with an expiry date, that the agent can cite.

  • Examples

    Good and bad replies, per language. The evaluation blocks any example that would teach the mistake.

Trust

The AI executes. Humans keep deciding.

Faster service, with your team in charge of price, credit, holds and exceptions.

Agent

  • Never makes up a price or stock and never promises credit approval
  • Records consent and stops the moment the customer asks
  • Never asks for an SSN, bank account, password or ID over chat
  • Hands the conversation forward with full context
  • Escalates when the conversation needs a person

Human

  • Decides discounts, holds and credit
  • Takes over any conversation — and the AI pauses
  • Publishes the training and rolls it back
  • Sets the business's autonomy level
  • Audits every decision in the trail

Starts in review mode · data isolated per business · roles and permissions · audit trail · rollback

Languages

Spanish, English and Portuguese from day one

The agent replies in the customer's language and honors any switch they ask for. Sales terms follow the business's glossary — no literal translation that changes a condition.

  • es-USEspañol
  • en-USEnglish
  • pt-BRPortuguês

Plans

Start free. Nexor only earns when you sell.

Monthly, no lock-in. See the plans.

  • Commerce

    For neighborhood businesses selling on WhatsApp.

    $0/mo

  • Essential

    For the store that wants to answer right away and stop losing leads.

    $49/mo

  • Professional

    For the store with a sales team and an owner who follows everything.

    $199/mo

  • Enterprise

    For groups with several stores and their own integrations.

    from$1,500/mo

Partners

Sell Nexor under your brand, or refer and earn.

  1. Referral

    You refer, the store subscribes and you earn a recurring commission.

  2. White-label resale

    You bill and give first-line support; Nexor stays behind the scenes.

  3. Franchise

    The Nexor brand, a territory and a standard rollout.

FAQ

Everything you need to know before you sign up

Getting started

Do I need to know about technology?

No. You fill in the store profile, add your catalog by form or spreadsheet and connect WhatsApp by following the steps on screen. Nothing to install and no technician to call.

How do I get started?

You sign up on the website and confirm by email. In the dashboard, you fill in the store profile (what you sell, hours and rules), add your catalog and connect WhatsApp. The AI starts in review mode, and you turn it on when you feel confident.

How do I connect the store's WhatsApp?

From the dashboard, following the steps on screen: you scan a QR Code with the store's WhatsApp Business app, like WhatsApp Web, or use the official connection, done in a Meta window with the Facebook account of whoever manages the business. The dashboard shows the option available for your store.

The AI day to day

Does the AI reply on its own from day one?

No. Every store starts in review mode: the AI writes the reply, your team checks it in the dashboard and nothing reaches the customer. When you feel confident, you turn on automatic replies, and you can switch back whenever you want.

When does the AI bring in a person?

When the customer asks for a person, when it is the store's decision, such as a discount, a hold or credit, and when the information is not on file. Instead of making something up, it tells the customer someone will reply and creates a task for the team in the dashboard.

Does the agent pretend to be a person?

No. It talks naturally, without announcing itself as a bot, but it never claims to be human or poses as anyone on the team. If the customer asks for a person, it brings in the team right away.

Money

How does my customer pay?

Right on WhatsApp. The AI builds the order and sends a link; the customer opens it, pays by Pix or card on a secure page, and the sale is confirmed on its own. Your team can also charge with the Charge button in the conversation. Available for stores in Brazil.

Where does the money go?

To the store's own account, opened when you turn on Nexor Pay and send the documents the partner bank asks for. You withdraw to your Pix key whenever you want, or set an automatic daily withdrawal.

Security and account

What happens to my customers' data?

It is kept separate per store: one store never sees another's data. The AI never asks for a password, bank account or ID over chat, and anyone who asks to stop receiving messages is honored immediately.

Which systems does Nexor integrate with?

WhatsApp, the catalog by manual entry, spreadsheet or a feed from the store's system, a connected calendar and Nexor Pay, to get paid over WhatsApp. The store turns each one on itself, in the dashboard, and everything is recorded.

Does Nexor replace my CRM or my ERP?

Yes: service, sales pipeline, catalog and team in the same place where the AI serves customers, plus the ERP with sales, finance, purchasing and inventory.

How do I cancel?

From the dashboard itself, under Billing, without talking to anyone. The cancellation takes effect at the end of the period already paid, and you can download all of the store's data from the dashboard whenever you want.

NEXOR OS

Book a 20‑minute assessment

Your business already has the rules. Nexor turns them into service.

Tell us a bit about your business. The Nexor team replies by email within one business day.

Include the country code. Optional.

Languages your team serves

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How we handle your data
Nexor OS — the AI that answers, sells and gets paid on your WhatsApp